Information Systems Development

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Mobile Version

 

KB Help Desk


This software program is designed for small businesses that need to keep track computer help desk incident calls.  Log incident description, error messages and resolutions to build your very own knowledge base.  Enter software and hardware inventory to reference the incident calls.

Features

  • Attach relevant documents such as Word, Excel or PDFs to each incident.

  • Search by keyword.

  • Print Incident Reports and Inventory Reports.

How It Works

  1. Log each help desk support call that comes in.
  2. Search by keyword to find similar incidents with resolutions.
  3. Close out the incident.

Download Demo - Free, fully functional, for 15 days
Introductory Price
$19.99

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